Formulating an information technology (IT) enterprise strategy has suddenly become a lot more complex. Just when we thought the outsourcing marketplace was maturing into a predictable and stable set of services and offerings, the landscape has changed.
The emergence of cloud computing has altered the very fabric of how IT services providers deliver services and how an enterprise purchases and consumers those services. This ISG white paper explores the hype, the reality, the challenges and the actions you can take to begin your journey on the road to finding cloud computing’s silver lining.