2021 Survey on Industry Trends in HR Technology and Service Delivery
See into the HR-related decisions, service delivery environments and investment priorities of 260 companies around the world.
It’s HR that engages the workforce of tomorrow, drives operational efficiency and delivers value to the business in a new way.
Transforming HR means reorienting the role HR plays in the organization. Rethink your operating model and boost its capabilities by leveraging the right technology, the right delivery model and an effective sourcing ecosystem.
Reimagine the Employee Experience
The
workplace of the future requires the workforce of future. How do you attract and retain top talent?
You need a workforce strategy that not only aligns HR with business goals but also leverages HR as an enterprise leader. Optimize processes, roles, and shared services so you can help the business define success – and lead the charge.
Revolutionize HR with Technology
Is your HR technology holding you back? Manual processes and inflexible systems are frustrating and inefficient.
You need to balance technical architecture, data security and the use of emerging technologies like machine learning and chatbots with a deep understanding of HR functionality, processes and user expectations.
Optimize Sourcing to Save
Wondering if there’s a better way to “get it all done?” HR has a broad set of outsourcing markets—from HR contact centers and payroll administration to recruitment and learning, there are outsourcing partners to support your team.
ISG’s HR Technology & Transformation experts are the market leaders in helping enterprises transform their HR organizations through strategic use of outsourcing. We bring the domain experience, sourcing know-how, best-in-class methodologies
and world-class market data you need to assess, source, benchmark and manage your HR delivery partner relationships.
HR Peers & Market Pulse Updates
ISG is well known for bringing HR insights informed by our interaction with hundreds of clients planning, designing, and executing on next-generation HR experiences. Engaging with peers directly is more difficult today, yet these are the insights that are most valuable to each of us. Hear our best and latest insights on what peers and providers are doing – short focused discussions reflecting trends observed and shared across a network of HR practitioners! Watch the topics of interest to you here.
ISG is a leader in proprietary research, advisory consulting and executive event services focused on market trends and disruptive technologies.
Get the insight and guidance you need to accelerate growth and create more value.
Learn MoreChanging market dynamics drive the functional architecture design, including intelligent capabilities and human augmentation, to amplify performance. The performance component has expanded beyond speed and incorporates efficiency, experience and economics, directly impacting all value chain stakeholders. With the introduction of emerging technologies, humanmachine augmentation can seamlessly manage more complex activities than ever before. The independent software vendors (ISVs) market is evolving with the emergence of platforms that connect and integrate solutions, capabilities and products to develop offerings specific to an industry, persona and function. This drives innovation to introduce autonomy and intelligent orchestration that helps automation drive changes to the next level. Once there is a clear vision and path for automation, augmentation and autonomy, businesses aim to extract intelligence and build visualization panes that present actionable information. This enterprise intelligence visualization practice is driven by analytics and data sciences converging with ML on a platform-like offering to drive deep business insights.
Many enterprises are rushing into the data-centric fray without a sound strategy or roadmap. The pandemic has not only accelerated the analytics transformation but has allowed enterprises and service providers to prioritize investments and innovations to support this journey. Read this report to find the right partner for you.
Infosys’ Engineering Services practice represents one of the company’s core businesses with an annual turnover of approximately US$1 billion. It has been identified as one of the fastest-growing service lines in the organization. Learn the latest in this ISG research note.
Browse all the latest research pertaining to engineering solution topics here. From data engineering and digital engineering to the latest engineering market moves, we help you stay current with the top trends, providers and need-to-know services.
We see an acceleration in demand for procurement BPO and also a rapid rise in demand for procurement transformation services. Get research-based, objective insights into business process outsourcing (BPO) and transformation service providers for enterprise procurement leaders and users.