Industries

Healthcare

With aging populations, critical patient needs, rising costs and stringent regulations, the challenges in healthcare have never been greater.

Top Story

Healthcare Payers and COVID-19: Unlocking Value With Intelligent Automation

As a health insurer, payer or provider, regulatory changes, peaks and valleys in claims volume and medical innovations all have a significant effect on your operations and profitability. Learn why claims processing is an ideal candidate for intelligent automation, how robotic process automation (RPA) and artificial intelligence (AI) can create sustainable value, and how you can take advantage of these opportunities.

Achieve Resilience with Digital Transformation

Let us help you future-proof your delivery model with a game-changing digital strategy that will enable you to quickly pivot through the challenges specific to the healthcare industry.

For over a decade, ISG has been helping healthcare organizations like you achieve their goals through rapid cost take out, organizational change management, digital business model transformation, innovative sourcing solutions or intelligent automation. Leverage our expertise to:

Design and implement new operating models
Create your automation strategy and setup and maintain your center of excellence
Modernize and renegotiate existing relationships
Strategize and migrate to as-a-service/digital platforms and select systems integrators (SI)
Assess and realize value of mergers and acquisitions
Minimize long-term contract value leakage

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Digital Healthcare Solutions

Let us help you future-proof your delivery model with a game-changing digital strategy that will enable you to quickly pivot through the challenges specific to the healthcare industry.

For over a decade, ISG has been helping healthcare organizations like you achieve their goals through rapid cost take out, organizational change management, digital business model transformation, innovative sourcing solutions and intelligent automation.

Featured Insights

Healthcare Technologies: Care Management Goes Digital and Remote

The pandemic accelerated the digital transformation plans for many companies, encouraging a move to integrated and flexible solutions, automated processes and efficient operations.

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Client Stories

Healthcare Company Triples Savings Goals

Adding an ISG advisor to a project team facilitates an efficient and cost-effective contract for this healthcare and pharmaceutical company.

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Leading a Major U.S. Healthcare Provider through TBM Changes

An ISG Technology Business Management (TBM) team helps a multibillion-dollar managed-care organization assess a TBM model and processes for IT cost transparency, including establishing a TBM Office (TBMO) and developing a 5-year roadmap and supporting governance.

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Aligning and Transforming a Healthcare System

ISG helps a university health system establish an organizational change management (OCM) program and design the governance structure for a system-wide enterprise resource planning (ERP) and human-resources (HR) software implementation.

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ISG Research

ISG is a leader in proprietary research, advisory consulting and executive event services focused on market trends and disruptive technologies.

Get the insight and guidance you need to accelerate growth and create more value.

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Research

Next-Gen ADM – Healthcare & Life Sciences (Global)

The global next-gen application development and maintenance (ADM) market has branched out into areas such as analytics, IoT, cloud native architectures, SaaS-based offerings, security, customer experience (CX) and user experience (UX), mobile apps and others. Most next-gen development activities are focusing on solving business problems, improving profits or revenue, or enhancing brand value, rather than acting as a support mechanism for running IT operations.
See what’s happening globally with Next-Gen ADM in Healthcare and Life Sciences.

Research

Next-Gen ADM – Healthcare & Life Sciences (U.S.)

Enterprises in the U.S. are at the forefront of adopting and integrating next-gen ADM technologies. Enterprise-wide adoption of concepts such as DevOps is helping clients:
• Achieve agility and coordination among development, testing and production functions
• Develop a culture where application updates are shaped by user feedback
• Eliminate silos and realize maximum value across the application lifecycle
• Bridge the efficiency voids across business processes
See what’s happening with Next-Gen ADM in Healthcare and Life Sciences.

Research

Intelligent Claims in Healthcare – Navigating COVID-19 and Beyond

As a health insurer, you have less control than many other businesses over factors fundamental to your operations and profitability. Regulatory changes, peaks and valleys in claims volume, and medical innovations all have an outsized influence on the industry. Work processes that may have been considered efficient or even industry-leading now may be a competitive disadvantage. In the face of these challenges, you need to optimize where you can.
Get our expert insights on these developing market trends in our ISG Momentum® Strategic Perspectives report.

Healthcare

With aging populations, critical patient needs, rising costs and stringent regulations, the challenges in healthcare have never been greater.

Healthcare Payers and COVID-19: Unlocking Value With Intelligent Automation

Achieve Resilience with Digital Transformation

Digital Healthcare Solutions

Featured Insights

Healthcare Technologies: Care Management Goes Digital and Remote

OT Security Vulnerability: The Enterprise’s Achilles Heel

Virtual Care Evolves Healthcare Beyond the Pandemic

Back to the Future – Dusting Off the Old Playbook for Salesforce in Healthcare

Healthcare Payers Use Digital to Improve Services

Client Stories

Healthcare Company Triples Savings Goals

Leading a Major U.S. Healthcare Provider through TBM Changes

Aligning and Transforming a Healthcare System

TechXchange: Health Sciences 2021

ISG TechXchange: Health Sciences is an immersive, two-day event that explores the evolving healthcare and life-science ecosystem.

ISG Research

Next-Gen ADM – Healthcare & Life Sciences (Global)

Next-Gen ADM – Healthcare & Life Sciences (U.S.)

Intelligent Claims in Healthcare – Navigating COVID-19 and Beyond

Meet our team

Robert (Bob) Krohn

James (Jamie) Burke

Jennifer Stein

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