Taking stock of its software assets allowed this firm better visibility and control over its IT spend.
Opportunity
Struggling to gain oversight of all of its software assets, a leading North American insurance firm found itself increasingly vulnerable to a software audit. The firm reached out to ISG advisors to develop a Software Asset Management (SAM) strategy to streamline software usage, compile a centralized repository of software assets, identify existing licensing compliance risks and devise a roadmap to transition from a reactive to a proactive asset management strategy.
Imagining IT Differently
Applying best practices methodology and its functional knowledge of IT assets, advisors analyzed existing contracts to identify areas for improvement, created an enterprise-wide asset catalog, executed network audits to highlight non-compliant software usage and streamlined capital asset data to create “one version of the truth” for both procurement and IT. ISG also articulated a business case for selecting an audit tool to identify and forecast application usage on an ongoing basis over the long term.
Future Made Possible
- A corporate-wide software asset baseline
- Significantly greater visibility into capital assets
- Enhanced compliance by enabling remediation of almost $600K of software audit risk exposure
- Improved ability to assess and forecast software usage and effectively respond to any future software audits
