The 2016 Momentum® Market Trends & Insights Geography Report has expanded its coverage by including analysis of the sourcing environment of more countries that are emerging as viable locations to set up presence for service delivery. The report also updates ISG’s exclusive Outsourcing Viability Index® (OVI®) for Opportunity and for Service Delivery Maturity, studies that evaluate countries on their suitability for outsourcing service delivery and their strength as an outsourcing services market.
About the author
Paul Reynolds
Paul Reynolds leads Momentum, a division of ISG that provides research services to help service providers better target, win and retain business. Paul has 25 years of market research experience with specific expertise in methodology development, data analytics and research process design. Having found many service providers’ Advisor Relations functions to lack appropriate analytics, Paul is working to develop innovative new approaches that allow for data-driven programs based on the unique needs of each client. His approach benefits Advisor Relations, go-to-market functions, sales, strategy, marketing, and market/competitive intelligence teams.
