Most outsourcing agreements will be restructured during their term, often to adjust service to changing business conditions, or to tap into new technology and achieve a more standardized and flexible IT environment. The circumstances of a restructuring will determine which course of action to take, but designing future requirements and managing a bullet-proof transition of services can be a challenge. At ISG, we believe renegotiations are an opportunity to transform services and create the strongest IT environment for growth.
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