Outsourcing governance is the business of ensuring that all of the potential value of an outsourcing contract is actually achieved. During our years of helping companies maximize the value of their outsourcing contracts, ISG has identified the following five key areas related to the mission-critical governance function:
1. Harvesting value,
2. Planning and design,
3. Third-generation governance,
4. Creating efficiency,
5. Technology enablement.
This ISG white paper explores each of these areas and outlines how they help reduce value leakage and maximize beneficial results.
About the author
Tina Roy
Tina has more than 25 years of experience helping global enterprises make smart IT outsourcing and governance decisions. Tina’s team designs and implements Governance Managed Services and technology platform solutions to help companies reduce risk, cost and value leakage and improve processes that help achieve maximum value from their contracts and providers. Prior to ISG, Tina worked at Siemens IT Solutions and Services where she served as Vice President of the Financial Services sector where she was responsible for a 6-00-person global sales and delivery team managing $120 million in annual revenue.
