ISG led this newly spun off North-American based utility to increased savings and solution modernization.
Opportunity
This newly spun off North-American-based utility was faced with a set of legacy contracts carried over from their prior organization that were set to expire.
The company engaged ISG to perform a strategic review of this utility’s strategic service contracts, to enable this new entity to achieve its corporate objectives: right-sizing the work, obtaining current market terms & conditions, improving operating costs, improving efficiency and quality while increasing flexibility, and building in the ability to rapidly adapt to change.
Imagining IT Differently
ISG analyzed the company’s current contract portfolio, built the current state cost model, identified gaps and areas of improvement to market leading positions, and researched potential DBE provider matches, as a part of the build out of the go to market business case.
ISG facilitated the go-to-market approach, building both the requests for proposals (RFPs), statements of work (SOWs) and the program go-to-market plan. ISG facilitated the selection process, leading the provider negotiations throughout, including ensuring market leading terms and conditions, top quartile pricing and modern technology solutions and approaches were included, such as automation and agile delivery based on business needs.
Future Made Possible
- The utility achieved modern technology solutions and approaches, such as automation and agile delivery based on business needs.
- The company achieved top quartile pricing, leading to savings of 28% on current run rates.
- It was able to consolidate its strategic suppliers to a manageable set.
- It also achieved market-leading terms and conditions, including financial commitments to innovation.
