A market price analysis prepares a European transportation client to renegotiate.
Opportunity
A little more than halfway through a five-year IT outsourcing contract, our large European transportation client needed an up-to-date understanding of the market environment, pricing models and unit pricing so they could prepare for a renegotiation.
Imagining IT Differently
ISG performed a market price analysis of the contract, reviewing the service descriptions, quality parameters, technical solutions, service volumes and pricing compared to market leaders.
Future Made Possible
- Potential savings of €1.6 million out of an annual analyzed budget of €50,000,000
- Objective assessment of the current contract with regard to
- Service composition
- Unit pricing
- Billing model
- Quality parameters (SLAs)
- Volumes
