Choosing the right private benefits exchange provider involves evaluating a dizzying array of options that vary significantly depending on plan availability, funding methods, employee choice, projected finances, pricing, delivery capabilities, technology and contracting terms. It can be quite a puzzle.
ISG recently worked with MSC Industrial Supply to ease the process. Listen in as I talk with Chief People Officer Kari Heerdt about how her company faced this complex set of variables and made the right choice for its needs.
In the process, MSC discovered:
- Employees changed insurance plans in the first year at a rate greater than anticipated.
- Many employees moved to new providers that had not been available to them in previous plans.
- A vast majority of employees enrolled online even though it was a new experience for them.
What is involved in making the right choice for your organization? Watch the replay to find out.
About the authorDrawing on 25 years’ experience Don works with clients to clearly define appropriate benefits and healthcare exchange sourcing service delivery strategy, implement their sourcing decisions and develop effective relationships with internal or external service providers. His expertise includes assessment, business case development, service provider selection, and services implementation.
