ISG Digital Case Study Awards^™

Energy and Utilities Standouts

Provider	Client	Case Study Summary
		Automation saves effort for a utility, and increases release frequency  Cigniti teamed with a large water utility in Australia to design automation into their regression testing processes. In addition to reducing a 40-hour manual process to a 10-minute automated task, this was also a major gain in productivity for the users. The solution was integrated into the client CI/CD pipeline for continuous execution resulting in a major increase in release frequency.
		AI-powered intelligence platform breaks down the barrier of operating silos  Client and EXL Service created a platform called MIA (Management Information Assistant) to unify data from many siloed systems and operating divisions. The platform has been transformational for the company's operations, helping them improve customer experience and capture back revenues lost to billing errors, over and above direct savings from better workforce productivity.
		“Dynamic Cybersecurity Framework” for industrial plants, cloud and enterprise IT HCL partnered with a global energy company in their journey to the cloud, improving operations and transforming their cybersecurity landscape.  HCL also secured remote access to the Industrial sites, and a result minimize the exploitation of vulnerabilities in these industrial sites.
		Innovative smart grid IoT technology reduces power outages and improves productivity Tata Communications helped India Power Corporation Limited (IPCL) to upgrade their electrical infrastructure by setting up a smart grid solution with IZO™ private cloud at the center. The solution implemented (i.e) IoT enabled smart meters in distribution transformers lead to a resilient connectivity. In addition, monitoring and alerts has also been made possible by IZO™ private cloud which aided IPCL cut down power outages by 20%.
		Digital twins create the opportunity for cheaper, predictable and sustainable drilling operations Saipem and TCS are creating a “digital fleet” – a 3D replica of Saipem’s offshore drilling rigs that make training cheaper, safer, and more efficient leveraging virtual reality. The replicas also create the foundation for the two to collaborate on predictive maintenance, smart HSE (Health, Safety, and Environment), and new technology solutions. A holistic digital twin of the vessels drove operational excellence (12% uplift), low maintenance costs, and a 40% improvement in knowledge retention of rig workers.
		Transformation of Exxaro’s network system, unlocks new potential of Mine operations, improve efficiency, productivity with 30% cost savings Tech Mahindra teamed with Exxaro, a coal mining & renewable energy company, to expand their network capabilities which was inhibiting their adoption of Industry 4.0 and IoT solutions for digital transformation. The solution from Tech Mahindra allowed them the bandwidth & coverage to implement new tools for helping automate equipment, manage their fleet, and protect workers. Ultimately, the work expanded the coverage of the network by 30% percent, improved overall utilization and cut costs by the same percentage.