Benchmarking identifies savings and sets up a fast-track process for an integrated energy client.
Opportunity
Our integrated energy client wanted to take advantage of benchmarking’s ability to drive improvement in operational efficiency and service delivery by running a benchmark analysis with its Wide Area Network (WAN) provider. It wanted this benchmark to be run in a tri-partite mode to guarantee that results were applied by the provider.
Imagining IT Differently
ISG performed an outsourcing value analysis with the client and its network provider.
Future Made Possible
- Identified potential savings of 7 percent of the analyzed budget of $12 million
- Aligned the contract against first quartile prices
- Implemented a fast-track process, which enabled sequential validation by the provider and client
