We advise on operational excellence and faster growth through technology.

ISG clients have a distinct advantage in the sourcing process: the accelerant of our advisory services, world-class benchmarking, unparalleled governance and practitioner-based research.

Advisory

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Guide clients' transformation with a focus on speed to value and risk reduction.

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Benchmarking

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Measure (and optimize) the performance, cost, price and quality of your technology.

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Governance

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Realize value at scale by managing and monitoring your tech and services portfolio.

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Research

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Contextualize industry trends and service and technology provider capabilities.

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The State of Enterprise AI

Data, research and advisory to lead through the AI revolution.

state of genai market report 2024

Projected AI Spending

We expect GenAI spending per IT budget to more than triple, from an average of 2% in 2023 to around 6.5% in 2025. Spend on GenAI is averaged at 4.3% of the IT budget in 2024.

*Numbers are averages of apps per org

Projected AI-enabled Applications

We see enterprises rapidly enabling AI by targeting app portfolios – and expect 20-25% of apps to be AI-enabled by the end of 2025.

Top AI Priorities

In a recent study, enterprise decision makers shared their most common priority was to create a long-term AI roadmap. After that, priorities focused on specific business needs, such as building revenue or driving CX. Motivations centered first on efficiency, then business growth, followed by cost savings.

Make AI real with ISG.

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Research

Automation, augmentation and autonomy are consolidating to enhance business productivity

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ARTICLE

Infosys: How IT Service Providers Are Navigating the Future with AI

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