Out-tasking: Slicing the ITO pie one service at a time

Out-tasking services are increasingly eating away at the $110 billion outsourcing pie. However, these services are not necessarily pure-play cloud platforms — in many cases, they’re a combination of the best of both worlds.

Infrastructure-as-a-Service, Software-as-a-Service, Database-as-a-Service, Desktop-as-a-Service and — wait for it — Innovation-as-a-Service (Digital-Transformation-as-a-Service is still in beta). The industry is flooded with new per-employee and per-gigabyte offerings from traditional providers and a wave of new pure-play entrants. These offerings are slowly but surely eating away at the Tower-based model the industry has relied on for over two decades.

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About the author

Stanton helps enterprise IT and sourcing leaders rationalize and capitalize on emerging technology opportunities in the context of the global sourcing industry. He brings extensive knowledge of today’s cloud and automation ecosystems, as well as other disruptive trends that are helping to shape and disrupt the business computing landscape. Stanton has been with ISG for more over a decade. During his tenure he has helped clients develop, negotiate and implement cloud infrastructure sourcing strategies, evaluate and select software-as-a-service platforms, identify and implement best-in-class service brokerage models, and assess how the emerging cloud master architecture can be leveraged for competitive advantage. Stanton has also guided a number of leading service providers in the development of next-generation cloud strategies. Stanton is a recognized industry expert, and has been quoted in CIO, Forbes and The Times of London. You can follow Stanton on Twitter: @stantonmjones.