ISG Commentary
The swarm expects that 26 percent of firms will make automation a board-level priority in 2019.
- Participants’ support was dispersed across the available options in the opening stage of deliberation.
- As deliberation progresses, the swarm converged on its optimal answer: 20-40 percent.
- In the subsequent question, the swarm added precision to its forecast, arriving at 26 percent.
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