What is Happening?
As we detailed in this week’s 4Q 2017 ISG Index™ announcement, 2017 started and ended strong. Annual Contract Value (ACV) for the combined market bested the record high set in the first quarter of 2017. Eight of the past nine quarters have exceeded $9 billion. Disruption by digital competition is pushing a switch from traditional products to new technology, with a strong focus on cloud transformation and automation. The combination of those two factors is driving much of the growth. Traditional Sourcing again surpassed $6 billion in ACV, as it has for three of the past four quarters. As-a-Service broke through the $5 billion mark for the first time this quarter.
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About the author
Stanton Jones
Stanton helps clients maximize value and reduce risk in their third party relationships. In his role as lead analyst for the ISG Index™ Insider, Stanton helps ISG clients, service providers and equity analysts understand how disruptive technologies are transforming IT and business services markets. Stanton also regularly guides enterprise technology executives through the global digital ecosystem via the ISG Digital Innovation Tour™. An ISG Digital Fellow, Stanton has been quoted in CIO, Forbes and The Times of London and has appeared on Fox Business News.
