We look forward to seeing you at this year’s Shared Services Outsourcing Week (SSOW).
Join ISG at one of the following presentations:
| Presentation | Date | Time |
|
Pre-Conference Workshop D Operationalizing RPA – Top 10 Challenges (and How to Overcome Them!), Mark Davison & Scott Furlong |
Tue., Mar. 7 | 8:15 am – 10:30 am |
| Pre-Conference Workshop G Change Leadership: Building Internal Transformation Capabilities, Randy Geoghagan & Craig Nelson |
Tue., Mar. 7 | 10:45 am – 1:00 pm |
| Pre-Conference Workshop I How to Leverage a Digital Workforce in your Automation Journey, iSOFT & Scott Furlong |
Tue., Mar. 7 | 10:45 am – 1:00 pm |
| Plenary Session | Western Union Case Study Ricardo Badillo (WU) interviewed by Paul Donaldson |
Wed., Mar. 8 |
10:05 am – 10:45 am
|
| Interactive Discussion Group (30 min sessions x 3 groups) Geopolitical Changes and Global Business Services Impacts, Scott Furlong |
Wed., Mar. 8 |
11:25 am – 1:00 pm
|
| SSON Excellence Awards (Part One), presented by ISG, Winners for: Excellence in Culture, Process Improvement & Innovation |
Wed., Mar. 8 | 5:40 pm |
| SSON Excellence Awards (Part Two), presented by ISG, Winners for: Excellence in Value Creation, Automation & Practitioner of the Year |
Thu., Mar. 9 | 10:35 am |
