Kelly Will

Director

Kelly Will is an HR technology and service delivery specialist with a passion for facilitating HR transformation through service delivery model design, process optimization and technology deployment. With over 20 years of HR experience, Kelly effectively helps organizations align their HR technology initiatives and service delivery model with their strategic vision for the HR function.  Prior to joining ISG, Kelly began her career in human resources outsourcing and went on to lead the HR operations for a multinational healthcare organization.  Through her well-rounded background, Kelly brings a unique ability to simplify complex HR processes and to effectively design operational improvements and technology solutions that enable high-quality HR service delivery.