Troy Williams

Digital Lead and VIC Regional manager – Sourcing Solutions, Australia

Troy Williams leads a team that provides independent governance and advisory services to help clients with their digital transformations. Leveraging ISG’s market leading research and governance tools, Troy helps clients reduce operational costs through enhanced vendor governance, technology sourcing strategies and as a service delivery models, whilst improving customer and employee experience by advising clients on how to digitally transform and leverage data-driven personalization through automation and AI.