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Cybersecurity

Transform your existing information security into an agile and vigilant operation to protect your enterprise and minimize your risk of loss.

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Cybersecurity Strategy & Solutions

ISG understands the complexity of your organization and its partner ecosystem – which is why we take a holistic approach to bolstering your cybersecurity now and in the future. 

ISG can help you: 

  • Assess and benchmark security across your enterprise and ecosystem
  • Create a cybersecurity strategy, roadmap and framework 
  • Find and negotiate successful relationships with domain-specific security providers
  • Use third-party management and governance to ensure provider security, segregation of duties and compliance
  • Build and execute awareness and training campaigns
  • Perform vulnerability assessments and remediation activities
  • Establish a cybersecurity center of excellence and security communities of practice 
  • Enable transformation with a cybersecurity operations and management model

Cybersecurity Strategy & Assessments

In an increasingly connected economy, the importance of cyber security and risk management rises. You need to validate, re-orient and re-align your cybersecurity strategy.  

Assess your capabilities and maturity with an ISG assessment built off of industry-leading frameworks (e.g., NIST CSF, CIS Top 20, ISO) and market-leading benchmark data. We’ll help you baseline your maturity levels and develop transformational roadmaps to move up the maturity curve.

Sourcing Cybersecurity

Outsourcing cybersecurity tools and services on a stand-alone basis or as embedded services can be essential in times of scarce resources and increasing professional and advanced persistent threats. 

When sourcing operational services, your chosen partner’s compliance with your corporate information security controls, policies and standards impacts your cyber security’s resilience. Managing your transaction and transition means carefully segregating duties between your organization, your partner and its internal governance.

Transform your Cybersecurity with Digital Operations

Re-directed strategy, digitization approaches and sourcing of services and tools let you achieve the expected value leveraging holistically managed transformation measures. Digital tools and services improve efficiency and lower failure rates. End-to-end business processes and connected or digital products require extra-vigilant security protocols. 

ISG knows the market best practices. We’ll enable your successful digital transformation with a cyber security operations and management model. 

 

How do you measure up against your Industry peers?

Take us for a test run to see what kind of information you could be getting and how that information can help you make better business decisions.

* Questions marked with an asterisk are necessary for a result.

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The market has moved from ambition to accountability.

AI investment is accelerating, but results remain uneven. Only one in four initiatives is meeting revenue impact expectations, at an average spend of $1.3M per use case. Enterprises are no longer asking whether AI works. They are being asked to prove that it pays.

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What We Deliver

AI strategy, governance and intelligence, built for execution.

Autonomous Enterprise

Operations built for autonomous execution, not retrofitted for it.

We help you identify where AI agents deliver the most value, restructure workflows around them and build the accountability models that keep autonomous execution auditable. The enterprises that win won't be the ones that reacted. They'll be the ones that designed for it first.

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Autonomy-Level Pricing

Pricing that reflects how AI-enabled services are actually delivered.

We give enterprises transparent, benchmarkable pricing models that tag each resource unit with the autonomy level used to deliver it. As AI capability advances, your pricing keeps pace. Both buyers and providers can quantify what that progress is worth.

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AI & Software Intelligence

Build-versus-buy decisions grounded in what AI is actually delivering.

We bring analysis of more than $2.6 billion in tracked AI spend to every sourcing decision. Procurement, technology and finance leaders get the independent intelligence to rationalize vendor portfolios and hold providers accountable to measurable outcomes.

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AI Governance

Governance that accelerates AI adoption rather than constraining it.

We embed controls at the point of data creation, define accountability for autonomous actions and build adaptive frameworks that keep pace with AI without impeding it. Enterprises that get this right don't just manage risk. They build the trust that lets them scale faster.

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AI Strategy

AI investment aligned to where impact is most achievable.

We ground strategy in research across 2,400 enterprise use cases, aligning investment to where impact is proven and designing the data, talent and governance foundations that move AI from pilots into the workflows that drive commercial results.

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AI Maturity Index

A clear view of where you stand and a roadmap to where AI starts delivering.

We benchmark your AI readiness against peers across 75 countries, identify the dimensions holding you back and give you a personalized roadmap to close the gap.

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The market today

Enterprise AI has moved out of IT and into the revenue line.

AI investment is shifting decisively toward revenue-generating functions. CRM automation, sales enablement and forecasting have replaced chatbots and IT productivity tools as the leading use case priorities, reflecting enterprise recognition that productivity gains alone do not satisfy board-level scrutiny. At the same time, use cases in production have doubled since 2024, and the portfolio is diversifying rapidly, with over 300 distinct function and industry-specific use cases now in active deployment.

ISG research across 2,400 enterprise use cases shows that the strongest AI returns are currently concentrated in compliance, risk management and quality control, not in the growth and cost outcomes most enterprises originally set out to achieve

The gap between where enterprises are investing and where AI is actually delivering is the defining commercial tension of 2025. Organizations that close it by targeting functions with structured, revenue-attributable data and clear ROI measures will establish performance benchmarks that compress the window for competitors still cycling through pilots. The standard is being set now.

Where enterprises are feeling the pressure
  • Business outcomes are lagging AI ambition
    Enterprises are scaling Al faster than they are realizing value from it. The number of use cases in production doubled between 2024 and 2025, yet only one in four initiatives is meeting revenue impact expectations, and broad cost savings remain elusive. At an average spend of $1.3M per use case, the ROI gap is sharpening board-level scrutiny and forcing a harder question: are we building Al for impact, or for activity?
  • Data infrastructure exposing deferred investment
    Al does fail in isolation. It fails on the foundations beneath it. Most enterprises are running modern Al on architectures built for reporting and compliance. Generative and agentic Al demand real-time contextually rich, governed data at the point of use. Without it, pilots stall and value dissipate before it reaches the business.
  • The barrier to scale is organizational, not technical
    Organizational readiness as the bigger constraint on Al adoption, not talent or tooling. Workflows haven't been redesigned. Decision rights haven't shifted. Enterprises that treat Al as a pure technology deployment, without investing in the human side of adoption, consistently report underwhelming ROI.
  • Agentic AI is outpacing governance
    As Al moves from generating outputs to executing tasks autonomously, the governance gap widens. Agentic Systems introduce a new class of risk that static compliance frameworks were never designed to catch. Governing what Al does, not just what it produces, is now a business-critical requirement.

Client Stories

Zero-trust Network Approach Execution

Jun 22, 2021, 15:06
With ISG’s help, a large insurance company implements an approach to align its network design with a zero-trust network architecture methodology.
Title : Zero-trust Network Approach Execution
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Zero-trust network architecture is an approach in enterprise network architecture design in which all communications, regardless of their source (internal or external), must be authenticated and specifically allowed. 
One of the prevalent technologies that aligns the network architecture with zero-trust network methodology is micro-segmentation.  
Micro-segmentation, a trendy project within the security domain, ring-fences each application separately as opposed to traditional model of ring-fencing a set of applications. As a result of this model design, risk of lateral movement attack reduces dramatically.
ISG helped to create and implement a strategic roadmap, including the identification of crown jewel applications. This was accomplished by reviewing the business impact analysis (BIA) and privacy impact analysis (PIA) report and performing a risk analysis to prioritize applications. 
ISG also provided a plan for effective roll out of the technology and delivered the project deliverables on time and in-budget. We established an effective relationship with application owners via presenting the project business case and controlled enhancement through increasing visibility over each application’s communications.
The company received a widespread solution that includes all applications of the organization. ISG also provided the operation and service delivery key performance indicator (KPI) design.
After executing this approach, the company is able to apply more granular controls by imposing other types of segmentation, such as nano-segmentation focusing on process- and user-level authentication. This project brought all applications to the final mode of micro-segmentation operation which is now the enforced mode. The approach also covers applications hosted on containers.
Following project success, the company is ready to implement a group HR-based access role model, ensuring compliance with separation of duty (SOD) and security standards.
Categories :
  • Cyber Security
  • Insurance
Article flags :
  • active
  • case study
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Cybersecurity and Protecting the Supply Chain

Join ISG and our guest speakers as we explore the practical implications of the critical infrastructure legislation, capabilities essential to prevent attacks and insight into the changing nature of attacks globally and the impact on business insurance.

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