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Everything Depends on Network Transformation

What is your customers’ journey like, and can you optimize it? As you seek to design interactive digital customer and employee experiences, whether through connected devices, new applications, automation technologies, enhanced security controls or moving to the cloud, your need for improved performance, monitoring and security will grow significantly. To stay cost efficient, you need to transform your network to support the new requirements of digital transformation. Want to learn how?

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Are you looking at digital solutions such as direct-to-consumer ecommerce, internet of things, connected smart homes, demand-driven supply chains, or innovation via customer collaboration?

ISG has performed hundreds of engagements for consumer goods companies across the globe. From your procurement to your network, software, next-gen sourcing and benchmarking needs, ISG brings deep industry, market and advisory insights and solutions to help you achieve your strategic goals.

Your Employees Need Flexibility

Optimize employee experience and technology adoption and ROI. ISG can help you provide the security, strategy, flexibility and tools for your employees to adapt to new ways of working, collaborate and increase productivity. 

Your Customers Demand Digital

Reimagine your online retail channel with us. We’ll help you leverage data and intelligent automation in your supply chain, forecasting and back office, and adopt digital solutions to optimize your processes and reach your consumers directly. 

Featured Insights

A new IT structure roadmap

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A durable goods manufacturer follows ISG’s blueprint for a restructured IT service portfolio.

Opportunity
Opportunity

An international manufacturer of durable goods asked ISG to analyze its centralized IT infrastructure services, to benchmark these services against the market and to design new services and cost allocation structures for its infrastructure delivery organization.

Imagining IT Differently
Imagining IT Differently

ISG designed a new service portfolio for the 10,000-user system, customized to the client’s needs, on the basis of the ISG Services Blueprint. A performance benchmark analyzed the current state of the system and identified alternatives and opportunities for improvement.

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Future Made Possible

  • Potential savings of $1,200,000 out of a budget of $40,000,000
  • A new international IT services portfolio
  • A market-typical services structure to support a new cost allocation process and future benchmarks
  • Transparency about current cost drivers and areas of improvement
  • Robust data and reliable analysis to support important decisions
  • Recommendations for updating the IT strategy roadmap
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Client Stories

A New IT Structure Roadmap

Jul 9, 2021, 06:12
A durable goods manufacturer follows ISG’s blueprint for a restructured IT service portfolio.
Title : A New IT Structure Roadmap
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An international manufacturer of durable goods asked ISG to analyze its centralized IT infrastructure services, to benchmark these services against the market and to design new services and cost allocation structures for its infrastructure delivery organization.
ISG designed a new service portfolio for the 10,000-user system, customized to the client’s needs, on the basis of the ISG Services Blueprint. A performance benchmark analyzed the current state of the system and identified alternatives and opportunities for improvement.
  • Potential savings of $1,200,000 out of a budget of $40,000,000
  • A new international IT services portfolio
  • A market-typical services structure to support a new cost allocation process and future benchmarks
  • Transparency about current cost drivers and areas of improvement
  • Robust data and reliable analysis to support important decisions
  • Recommendations for updating the IT strategy roadmap
Categories :
  • Consumer Packaged Goods
Article flags :
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