A global life sciences company divested some of its existing IT and business process outsourcing (BPO) business units to obtain regulatory approvals in preparation for an acquisition.
Learn moreComparing internal costs with market prices showed a manufacturer how and where to get the best value in end-user IT services.
Learn moreA U.S.-based manufacturer with offices in more than 20 countries receives cutting-edge training for its employees on new enterprise-level software and the streamlined processes to go with that software.
Learn moreEstablishing governance to enable portfolio management in a large automotive CRM.
Learn moreUnder continual pressure to reduce costs and improve operating efficiencies, this insurance carrier turned to ISG to optimize its service delivery model. The engagement resulted in significantly improved service levels and a significant reduction in price.
Learn moreDiscover how ISG helped one of the world’s leading international financial and insurance organizations outsource virtually all of its legacy platforms and business processes, and launch a future-oriented digital platform leveraging a third-party administration (TPA) deal.
Learn moreThis insurer needed to simplify and digitize processes to achieve growth quickly as part of its mantra to be the most customer-centric global company in the industry. Learn how ISG introduced and scaled robotic process automation (RPA) company-wide to achieve the company’s strategic goals.
Learn moreAdding an ISG advisor to a project team facilitates an efficient and cost-effective contract for this healthcare and pharmaceutical company.
Learn moreAn ISG Technology Business Management (TBM) team helps a multibillion-dollar managed-care organization assess a TBM model and processes for IT cost transparency, including establishing a TBM Office (TBMO) and developing a 5-year roadmap and supporting governance.
Learn moreISG helps a university health system establish an organizational change management (OCM) program and design the governance structure for a system-wide enterprise resource planning (ERP) and human-resources (HR) software implementation.
Learn moreA durable goods manufacturer follows ISG’s blueprint for a restructured IT service portfolio.
Learn moreOutside experience pays off for a consumer goods company as they outsource for the first time.
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